Privacy Policy

At Alento Pilates, your privacy is important to us, we are committed to ensuring trust and confidence is maintained regarding your personal information. This Policy sets out how Alento Pilates uses and protects any information processed through this website, social media, email and in person.

Who are we

Our website address is: https://www.alentopilates.co.uk

Contact Information

Emma Roberts

emma@alentopilates.co.uk

07793229212

What type of information is collected from you

The personal information we collect might include your name & address, telephone number and email.

Personal health and lifestyle information is also collected through the Physical Activity Readiness Questionnaire.

How we use your personal data

Information from the health questionnaire will be used to design current sessions at the appropriate level, collectively they may help to improve future services.

We may periodically send promotional emails about new products and services, or other information we think you may find interesting.

How we secure your personal data

We store your details securely within our internal record keeping indefinitely, until you tell us otherwise (please use contact details above). We are committed to ensuring your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical and electronic procedures to safeguard and secure the information we collect.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

Payments

We do not store credit card details nor do we share customer details with any 3rd parties.

Analytics

When visiting Alento Pilates online a third party service is used to collect standard internet log in information and details of visitor behaviour patterns. This enables the number of visitors to the website to be tracked and used to ensure the website reflects areas of interest. No identities are obtained in this process.

Your data rights

You may request details of personal information which we hold about you, please use the contact details at the top of this page.

Other online personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.